Picture People - Rancho Cucamonga, California

Francisca Vera

Worst place to go for Christmas pictures! We arrived there and staff Trinity J told us that she can take the pictures but cannot show them to us. We have been taking our pictures there before and never heard that. She took 8 pictures in 15 minutes and felt rushed. Out of the 8 only one came out ok. The other pictures either one family member closed their eyes or the under shirt was showing the under shirt which she felt to mention. As she was showing us the pictures she told us we can only pick one background because she didn't have time to do more. One customer walked in with questions during our time. Then another family showed up and she needed to leave to take their pictures. She told us if you are not happy you can call the manager. Left us talking and continued helping the other family. She ruined our family tradition of going there to take pictures. I'm glad JC Penny took us in last minute after we explained our situation. If you want professional pictures go with the professional people! Not picture people. I recommend not going there.

Update: received message from manager Thomas to let us know that he refunded us (a day later) the money for the pictures that were never took home. I was surprised by the fact that he never asked why you were not satisfied with the service or what was the issue.

Angie Hernandez

Great Customer Service Excellence provided by Joshua at picture people in Rancho Cucamonga, one of the best photographers we have gotten so far. Thanks Joshua for making our baby's 4th Birthday pictures special. Your kindness and patience is appreciated.

princesssadieloo

Really enjoyed my kids’ session, our photographer was wonderful and the added benefit of obtaining prints the same day while being great quality prints cannot be beat! Very happy, will be back soon!

Jamie Fleming

This is a great location. Our photographer was so patient and took great photos. My son has really bad social anxiety and they we nice and took their time when he was having issues. We had taken him here when he was in kindergarten and I wanted to recreate some of the photos with his graduation photos. She did all the poses that I wanted. Definitely coming back for his college grad photos.

Mario Medina Jr

Super good experience With picture people. We come here every few months to get our baby her photos. Always friendly and always happy to help with pricing and deals. Definitely will continue to come here!

LaSalle Hunter

The experience here was great. The photographer was patient, helpful, and quick. The shoot was quick and professionally done. They have great cost packages and you can receive your hand copy photos right after the shoot. We will definitely recommend.

Paola nieves

The pictures came out decent the photographer was very nice and helpful with posing but I wouldn’t come back. We were told we’d be in and out less than an hour but ended up being there for two waiting. We had to wait an hour after taking the photos to even see them and pick which we’d like. And the green screen photos we wanted of our son that the photographer took we weren’t even given those we were given ones with a different backdrop that we didn’t choose. And when we asked what the prices were when we first arrived they wouldn’t give a straight answer only said they have a holiday package which at the end they told us was over $600 if we would’ve known that in the beginning we would’ve canceled. We ended up picking out 6 different photos at $22 each. What was an exciting experience in the beginning ended up being a disappointment.

Nichole Ramirez

The background in our photos was all wrinkly, he had multiple chances to take a good picture without one of the babys crying on top of that we took pictures for two different background and multiple pictures we know he took we're not there for our digital / flash drive perches. They weren't on either of them there was only one shot of the kids without adults and it looked bad. We tried to ask for the other pictures they told us they no longer have them. Definitely not worth 260$